ISO 20252 Business Integration
ISO business integration with expert guidance and proven methodologies.
Statement of Applicability:
- Mandatory: A requirement of the standard (specifically ISO 20252:2019).
- Content: Lists the full scope of services being attested to the standard and identifies which Annexes.
- Transparency: Shows clients exactly which research activities meet ISO 20252 standards, including subcontractors.
Annexes:
- Annex A — Sampling including access panels;
- Annex B — Fieldwork;
- Annex C — Physical observation;
- Annex D — Digital observation;
- Annex E — Self completion;
- Annex F — Data management and processing.
Framework/Quality Manual
Describes systems, records management, and legal and regulatory tracking/compliance.
Business Infrastructure
Policies and procedures for business infrastructure.
Information Security
Risk framework and protocol for information security.
Subcontracting & Outsourcing
Policies and procedures for subcontracting and outsourcing.
Research Project Lifecycle
A research project lifecycle framework.
Management Review
Improvements and client relationship management.
Internal Audit Program
SOW requests, proposals, and operational issues resolution.
"I have had the pleasure of working closely with Chanttel for several years. Chanttel is one of the most intelligent, highly organized, and substantial executives I've encountered in my career. Given Chanttel's charisma and tenacity I expect we'll be crossing paths again soon."
Darrin Maggy
Information Security Operations Manager @ Integris | CISSP